Published
If your PlayStation 5 turns on but the TV says “no signal”, the fault is often the HDMI port on the back of the console, not the GPU or the TV.
Physical damage from pulling cables, bent pins, or repeated hot-plugging can break the port or the pads underneath. That stops the picture even when the console otherwise runs fine.
Quick checks before you book repair
Work through these in order. They take five minutes and rule out the easy stuff.
- Try another HDMI cable. Cables fail more often than people expect.
- Try another TV or monitor, or a different HDMI input on the same TV.
- Power the PS5 off fully (hold power until it beeps twice), wait a minute, then boot again.
- Look at the HDMI port in good light. Bent metal, a loose port, or visible cracks usually mean port repair, not a settings issue.
- If the port looks pushed in or pins are missing, stop plugging cables in. You can short the board and make the repair harder.
What the damage actually looks like
A healthy PS5 HDMI port sits flush with the back panel and the metal tongue inside is straight. Damage usually shows as a bent tongue, a port that wobbles, cracked plastic around the opening, or a port that has been pushed inward.
Sometimes the port looks fine from the outside but the solder pads underneath have torn away from the board. That still causes no signal, and it needs microscope work to fix properly.
What repair looks like at Console Dr
I replace or rebuild the HDMI port at board level under the microscope. The console keeps your data, account and games. Formal diagnosis comes before any repair price, so you know the cost before work starts.
Guide price for PS5 HDMI port replacement is £70 with standard turnaround within 48 hours. Same-day repair adds £20 when I have capacity.
For Warrington customers, local drop-off and collection can be arranged. Mail-in repair is available across the UK if you message first for packaging advice.
When HDMI repair is not the right call
If the console was dropped hard or got liquid in the port, damage can spread beyond the HDMI connector. I will tell you after diagnosis if the repair is not economical.
If you have already had a bad repair attempt (cold solder joints, wrong port fitted, pads ripped), it may still be fixable, but it takes longer and costs more. Photos of the port before you send it help me give you a realistic first answer.