Board-level repairs, done right

Console Dr is Mark Wilcock, a games console repair specialist based in Warrington. I focus on the repairs most shops won’t attempt: complex, board-level work under the microscope.

BGA chip rework under the microscope at Console Dr

What makes me different

A lot of “repairs” are really just part swaps, and when a shop can’t swap a part, they hand the console back. HDMI faults are the single most common problem I see, but they’re not what defines my work. The difference is that I repair damage directly on the mainboard: tiny components, lifted pads and cracked ports that need proper micro-soldering.

That means faults other repairers turn away, I can often fix, usually for less than a replacement, and always keeping your games and saved data intact.

Repairs I carry out

  • HDMI port replacement (micro-soldering)
  • No-power and power-rail fault finding
  • Disc drive repairs and alignment
  • USB and I/O port replacement
  • Overheating diagnosis and full service
  • Nintendo Switch charging, game readers, batteries and screens

What board-level repair looks like

Micro-soldering, HDMI ports, power faults and chip work. Real photos from repairs carried out in Warrington.

PlayStation repairs

PS5 consoles, motherboards, liquid metal and DualSense work.

PlayStation 5 consoles and DualSense controllers beside an Xbox Series X
Custom black PlayStation 5 with blue LED lighting
Custom PlayStation 5 with blue LED fan and light strip
PlayStation 5 consoles and DualSense controllers packed for repair
PlayStation 5 EDM-010 motherboard with memory chips visible
Black PlayStation 5 disc edition console
Opened PlayStation 5 showing motherboard, fan and LED strip
White PlayStation 5 console standing on a wooden floor
PlayStation Portal handheld on the workbench
White PlayStation 5 disc edition front view
PlayStation 5 APU area with liquid metal under the foam gasket
White PlayStation 5 powered on with LED strips glowing

Xbox repairs

Xbox Series consoles, HDMI faults and mainboard work.

Xbox motherboard held for inspection with APU area visible
Damaged HDMI port on the back of an Xbox Series X
Xbox Series X console with custom skin and white controller

Nintendo Switch repairs

Switch mainboards, charging faults and board-level fixes.

Nintendo Switch HAD-CPU-10 motherboard on the repair mat
Burn damage on a Nintendo Switch motherboard
Nintendo Switch showing a wireless communication fault during diagnosis

Controller repairs

DualSense, Xbox pads, custom shells and internal board work.

Disassembled DualSense controller showing internal board and wiring
Custom DualSense controller with back paddle buttons fitted
All-black PlayStation 5 DualSense controller
Controller mainboard with headphone jack and analog stick modules
Custom yellow and black DualSense controller
White Xbox wireless controller on grey carpet
Stack of DualSense and Xbox controllers beside Royal Mail packaging
White and black DualSense controller on a wooden floor

Under the microscope

HDMI ports, BGA chips, connectors and precision solder work.

Microscope view of corroded solder pads on a console mainboard
Microscope view of surface-mount solder joints on a green board
HDMI port solder pads under the Andonstar microscope
Microscope view of precision solder joints on a connector
Microscope view of repaired FPC connector with jumper wires
BGA chip underside showing solder ball grid under the microscope
Microscope inspection of an HDMI port assembly
Microscope view of BGA pad grid on a circuit board
Microscope view of pad damage repaired with copper jumper wires

More repair work

Handhelds, VR kit and mixed console jobs from the bench.

Opened ASUS ROG Ally handheld showing internal boards and battery
ASUS ROG Ally handheld on the workbench
PlayStation 5 home screen on a TV during setup
VR headsets and motion controllers laid out for repair
Lineup of PlayStation 5 and Xbox Series X consoles ready for repair
ASUS ROG Ally in packaging showing system information

Console playing up? Let’s take a look.

Formal diagnosis before pricing. No repair work until you agree the quote.