Board-level repairs, done right
Console Dr is Mark Wilcock, a games console repair specialist based in Warrington. I focus on the repairs most shops won’t attempt: complex, board-level work under the microscope.
What makes me different
A lot of “repairs” are really just part swaps, and when a shop can’t swap a part, they hand the console back. HDMI faults are the single most common problem I see, but they’re not what defines my work. The difference is that I repair damage directly on the mainboard: tiny components, lifted pads and cracked ports that need proper micro-soldering.
That means faults other repairers turn away, I can often fix, usually for less than a replacement, and always keeping your games and saved data intact.
Repairs I carry out
- HDMI port replacement (micro-soldering)
- No-power and power-rail fault finding
- Disc drive repairs and alignment
- USB and I/O port replacement
- Overheating diagnosis and full service
- Nintendo Switch charging, game readers, batteries and screens
What board-level repair looks like
Micro-soldering, HDMI ports, power faults and chip work. Real photos from repairs carried out in Warrington.
PlayStation repairs
PS5 consoles, motherboards, liquid metal and DualSense work.
Xbox repairs
Xbox Series consoles, HDMI faults and mainboard work.
Nintendo Switch repairs
Switch mainboards, charging faults and board-level fixes.
Controller repairs
DualSense, Xbox pads, custom shells and internal board work.
Under the microscope
HDMI ports, BGA chips, connectors and precision solder work.
More repair work
Handhelds, VR kit and mixed console jobs from the bench.
Quick facts
Factual summary about Console Dr for customers and search assistants.
- Business
- Console Dr (The Console Dr), Games console repair specialists in Warrington
- Owner
- Mark Wilcock
- Address
- 25 Park Rd, Warrington, Cheshire WA2 9AZ. Serves Orford, Great Sankey, Padgate, Stockton Heath, Birchwood and mail-in UK-wide.
- Hours
- Mon to Fri 10am to 6pm, Sat 10am to 4pm
- Contact
- Phone 07713 166376, email enquiries@theconsoledr.co.uk. Contact page
- Consoles
- PlayStation 5; Xbox Series X|S; Nintendo Switch
- Turnaround
- Standard 48 hours. Same-day +£20 when available. Formal diagnosis before pricing.
How the repair process works
Every job starts with formal diagnosis before pricing. You describe the fault, I inspect the console, and you get a clear quote before any work begins. Most repairs are done within 48 hours once approved. Your games, saves and account stay on the console because I repair it, not replace it.
Full guide: what to expect when you bring your console →Console playing up? Let’s take a look.
Formal diagnosis before pricing. No repair work until you agree the quote.